Cayton Bay Caravan Hire

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Our general Terms/Conditions.

PLEASE READ THROUGH OUR TERMS/CONDITIONS


We do NOT permit smoking within the Caravans-no exceptions.

We let out to Families, Couples,Single persons. 
 
You must be 21 or over to let our Caravans.

We provide all bedding and the beds in the bedrooms are made up ready.
We also provide a selection of Towels for use within the caravans only, they are provided for human use only, NOT for cleaning Dogs.
Please bring your own Towels to use outside the caravans such as beach towels and towels to use within the pool or on the beach.

We request that you leave the caravan clean,tidy & without damage when you vacate.
Please also refer to our Damage Bond notes below.

Please notify us of any damages, breakages or faulty items before you vacate, to enable us to rectify before the next family moves in.

PLEASE consider other resident's in nearby caravans with respect to noise & nuisance, all complaints will be taken seriously, and could result in early termination of your stay without refund.

Our caravan 1 is fitted with an alarm, we request that you set it on the occasions when you leave the caravan unoccupied during your stay-thank you.

DOGS, we can usually accept 1 well behaved Dog, but please ask before booking, otherwise a small fee may be charged against your bond if you bring a Dog you have not advised us of when booking,
DOGS MUST NOT BE ALLOWED INTO THE BEDROOMS, AND DOGS MUST NOT BE LEFT UNATTENDED IN THE CARAVANS AT ANY TIME, this is to comply with the Park owners rules & regulations, and our own.
This will be enforced by them and us, Dog/s found to be left alone in the caravans may result in your stay at the caravan being terminated early, if this happens, no refunds will be made.

Cancellations
Please notify us 4 weeks prior to your booking start date if you need to cancel your booking.
After this time we may not be able to refund you, depending on the circumstances.

Returnable Bond,
We take a £50 Returnable Damage Bond on all bookings for our caravans & Holiday Apartments, the Bond will be promptly refunded after satisfactory inspection of the caravan, it's fixtures, fittings & contents.
The Bond is usually refunded within 3 working Days after you vacate, and paid to you from the account to which you paid for your booking.
The bond is NOT refunded by the owner when you vacate.
Please note that any Damages above the £50 Bond value will be invoiced separately.

We reserve the right to terminate a booking at any time without refund;
A. If the noisy/unruly behaviour of guests is disturbing others
B. It is found that there are more people than stated upon booking, occupying the caravans.